Customers
From rent books and spreadsheets to records that keep themselves
Landlords, hostels, offices, serviced apartments, warehouses and agencies on what changed when billing, payment matching and record keeping started running on their own.
Apartments & landlords
Collect rent and keep records without doing it by hand
Rent collected, matched and recorded. No paper, no spreadsheets, no agency cut.
I was always afraid of putting my records on a computer. I am not technical, and honestly I still don’t know what an API is. But their support team set everything up for me, including my M-Pesa Paybill. Now tenants pay on M-Pesa and the system picks it up immediately, puts it on the right house and sends the receipt. I just check my phone.
- Moved from a receipt book and Excel
For eight years everything was in a receipt book, then in an Excel sheet my nephew made. When he moved away, nobody could update it. We imported the tenants in one afternoon. Now every payment, every water reading and every balance is in one place.
Joseph KamauLandlord, 3 buildings · Nakuru, Kenya Nilikuwa na madaftari matatu ya kodi, na kila mwezi nilipoteza siku nzima nikihesabu. Sasa nikitaka kujua nani ananidai, kiasi gani na tangu lini, naona papo hapo.
I had three rent books, and every month I lost a whole day counting. Now when I want to know who owes me, how much and since when, I see it straight away.
Halima SaidMwenye nyumba, vyumba 18 · Dar es Salaam, Tanzania
Property management agencies
Manage more buildings for more owners, with the same team
Many owners, one team. Owner statements and payouts done for you.
Our whole agency ran on an Access database a developer built for us in 2011. It lived on one computer in the office, only one person could use it at a time, and owner statements took until the tenth of the month. Their team moved our 1,400 units over in two weeks. Now 18 staff work at the same time from anywhere, payments match themselves, and owner statements go out on the first.
- Moved from another cloud system
We left a cloud system that charged extra for each module and still made us import bank statements by hand every week. Here payments arrive by API and match themselves, and we added four buildings this year without hiring anyone new in accounts.
Ivan MugishaOperations manager, property agency · Kampala, Uganda - Moved from licensed desktop software
Tulikuwa tunatumia programu ya bei ghali iliyowekwa kwenye kompyuta za ofisini, na kila mtumiaji alihitaji leseni yake. Sasa wafanyakazi wetu wote wanafanya kazi kutoka popote, na wamiliki zaidi ya ishirini wanaona taarifa zao kwenye simu.
We used expensive software installed on the office computers, and every user needed their own licence. Now all our staff work from anywhere, and more than twenty owners see their figures on their phones.
Zawadi MassaweMkurugenzi, kampuni ya usimamizi · Arusha, Tanzania
Hostels & student housing
Move in a whole intake and get every payment matched
Whole intakes moved in, billed and reconciled in days, not weeks.
We have over 400 students, and very few pay the whole term at once. Some pay weekly, some pay half now and the rest next month, and parents send money with a different reference every time. With registers and spreadsheets, three of us spent most of the month recording payments, and we still could not say exactly who owed what. Now our Paybill and our bank both send every payment straight to the system, and it lands on the right student by itself, partial payments included. For any student I can see what they owe, since when, and every payment they have ever made. Reminders go out to those who are behind without anyone chasing, and when one intake leaves and the next arrives, nothing gets lost.
Wanafunzi wengi hulipiwa na wazazi, na kila mzazi anaandika maelezo yake. Bado kila malipo yanaenda kwa mwanafunzi sahihi, na risiti inatumwa bila sisi kuigusa.
Most students are paid for by their parents, and every parent writes their own reference. Still, every payment goes to the right student, and the receipt is sent without us touching it.
Rehema MushiMsimamizi wa hosteli · Dodoma, Tanzania Students here pay in pieces, by MTN Mobile Money to our bank account or by bank transfer, whenever they have the money. Our bank sends every payment straight to the system and it lands on the right student, so I always know who is behind, by how much and since when.
Brian SsemakulaHostel manager, 260 students · Kampala, Uganda
Serviced apartments & short stays
Bill guests in their own currency and keep up with turnover
Fast turnover, many currencies, utilities split fairly.
Guests pay in dollars and francs, and turnover is fast. Invoices now go out in each guest’s currency the day they arrive, water and power are billed from the meters, and our reports still add up at the end of the month.
Invoices have to be ready the day a guest arrives. They are, and they carry our own logo and name.
Wambui NjorogeManager, furnished apartments · Nairobi, Kenya Deposits were always a fight at checkout. Now I open the stay, show what was deducted and why, and refund the rest the same day.
Daniel OkelloOwner, short-stay apartments · Entebbe, Uganda
Commercial & offices
Bill commercial tenants correctly, with tax done automatically
Varied leases, service charges and tax on every invoice, handled.
We were paying a large licence fee for a property module bolted onto our accounting system. It could raise rent invoices, but escalations, service charges and arrears still lived in Excel, and month end took a week. Now every lease bills itself on its own terms, our bank sends every transfer to the system and it is matched the same day, and month end takes two days.
Kila mpangaji ana mkataba wake, tarehe zake na ongezeko lake la kodi. Mfumo unakumbuka yote, na ankara zinatoka sawa kila mwezi.
Every tenant has their own lease, their own dates and their own rent increase. The system remembers all of it, and invoices go out correctly every month.
Hassan AbdallahMeneja wa jengo la ofisi · Dar es Salaam, Tanzania We asked for a change to how shared service charges are split. The team listened, and it was in the product a few weeks later.
Kwame MensahBuilding manager · Accra, Ghana
Industrial & warehouses
Control large leases, large expenses and the equipment inside
Long leases, big expenses and equipment, with sign-off and tax.
We ran 40 warehouse units on desktop software bought in 2009. It needed its own server, every extra user meant another licence, and maintenance was tracked in email. Moving took three weeks with their team. Now approvals, leases and the history of every generator and pump are in one place, and finance and site staff work in the same system.
Big repairs now go through approval before anyone pays. Nothing gets lost in email any more.
Rajesh PatelFacilities manager, industrial park · Mombasa, Kenya Zamani maombi ya matengenezo yalipotea kwenye simu na WhatsApp. Sasa kila ombi lina mtu anayelishughulikia, na tunaona historia ya kila mashine.
Repair requests used to get lost in calls and WhatsApp. Now every request has someone handling it, and we can see the history of every machine.
Baraka MwakyusaMsimamizi wa maghala · Dar es Salaam, Tanzania
Support
Real people, and a product that keeps improving
Help comes from a team that knows property management and the product, not a script.
Support on every plan
Help docs on Starter, email on Growth and Landlord, email and WhatsApp on Agency, and a dedicated contact on Portfolio and Enterprise.
Clear response times
From two business days on Growth to four business hours on Portfolio, with contract terms on Enterprise.
Help getting started
Guided onboarding on Agency plans and above, and help importing existing data on Portfolio.
Feature requests welcome
Requests from customers are read by the product team and shape what is built next. Send them to support at any time.
See your rent reconcile itself.
Set up in an afternoon, on any device. Free for up to 5 units.